Our Return Policy in short

Return Policy

You can return your purchased product(s) within 14 days after you have received your order. The product(s) must be in new condition. If any product is damaged or used it shall not be refunded.

Please contact Siggilou before returning any product by sending us an e-mail at hello@siggilou.se. Also fill out the return sheet and send it back together with the returned product. Siggilou suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.

Siggilou is not responsible for shipping costs that may incur regarding the return of a product. Please note that additional duties, taxes or any other charges that may incur will not be refunded by Siggilou.

Siggilou will make a full refund of the product if the return is made in accordance with our return policy. Refunds for returned products will be made as soon as possible, 30 business days at the latest, after Siggilou receives the returned products. The refund will be made to the credit/debit card you used for the order in question.

International returns

If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any customs charges. Siggilou is NOT responsible for any return customs charges made. Any charges incurred are the responsibility of the customer.

Want to switch to another size or colour?

Return the product you have received and send us an e-mail telling us which size or colour you want instead. Should you be interested in an alternative product, please return your product to us and make a new purchase at siggilou.se.

Transport Damage

It is appropriate that you make sure that your product is accurate and error free upon delivery. If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.

Unclaimed Packages

For packages that are not cashed at your post office within 14 days, Siggilou reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.

All enquiries: hello@siggilou.se