Terms & Conditions in short
Terms & Conditions
This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at Siggilou, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Siggilou for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.
All personal information you provide us with or that we obtain will be handled by Siggilou as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Siggilou and Tictail and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Siggilou to delete or correct the information held about you. By accepting the Siggilou Conditions, you agree to the above.
Events outside Siggilou's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Siggilou is released from Siggilou's obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.
All products remain Siggilou's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from Siggilou.
All transfers conducted through Siggilou are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway choosen for the transaction as they are responsible for the transactions made.
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.
The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use Siggilou without troubles you need to have cookies enabled.
The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On Siggilou we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.
Siggilou reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Siggilou has the right to cancel the order and refund any amount paid in the best way. Siggilou shall also notify the customer of equivalent replacement products if available.
Tictail AB is not responsible for any content, interactions or transfers made on http://siggilou.tictail.com.
All enquiries: email@example.com
Our Return Policy in short
You can return your purchased product(s) within 14 days after you have received your order. The product(s) must be in new condition. If any product is damaged or used it shall not be refunded.
Please contact Siggilou before returning any product by sending us an e-mail at firstname.lastname@example.org. Also fill out the return sheet and send it back together with the returned product. Siggilou suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.
Siggilou is not responsible for shipping costs that may incur regarding the return of a product. Please note that additional duties, taxes or any other charges that may incur will not be refunded by Siggilou.
Siggilou will make a full refund of the product if the return is made in accordance with our return policy. Refunds for returned products will be made as soon as possible, 30 business days at the latest, after Siggilou receives the returned products. The refund will be made to the credit/debit card you used for the order in question.
If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any customs charges. Siggilou is NOT responsible for any return customs charges made. Any charges incurred are the responsibility of the customer.
Want to switch to another size or colour?
Return the product you have received and send us an e-mail telling us which size or colour you want instead. Should you be interested in an alternative product, please return your product to us and make a new purchase at siggilou.se.
It is appropriate that you make sure that your product is accurate and error free upon delivery. If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.
For packages that are not cashed at your post office within 14 days, Siggilou reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.
All enquiries: email@example.com